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Product FAQ

+ OTHER BRANDS SELL PRODUCTS BY ACTIVE - WHY IS XAYA DIFFERENT?

Other brands offer products with declared levels of key actives, but these are finished products that should be used on their own. They haven't been designed to customised to your own skin care. They can be complicated formulas which contain large numbers of ingredients that could interfere with your own products such as preservatives or fragrances. By using these complicated products, you also end up paying for many ingredients which you may not want to use!
Xaya are concentrates of the key actives and contain only a small number of ingredients so you can exactly decide what you want to add to your skin care. Finally, Xaya do not contain preservatives or fragrances which reduces the risk of unwanted interactions with your usual products.

 

+ CAN I USE THE CONCENTRATE DIRECTLY ON MY SKIN?

It seems natural to think that the most concentrated the active the better, right? So why not use the concentrates on its own rather than dilute it in my usual skin care products? Most concentrates can be safely used pure, but some maybe too concentrated and make your skin overreact. Always check the dilution ratio of the booster before using for the first time. Actives are best absorbed into the skin when they are formulated or blended with oils and emulsifiers or solvents which can enhance the penetration and bio-compatibility of the active with the epidermis.

This is why we recommend that you dilute the actives according to directions to improve their performance. If you choose to apply the concentrate pure, always top it up with a moisturiser to improve the penetration of the actives and lock the active in the skin.But remember that more is not always better, and all of our concentrates are specifically formulated to be diluted. 

 

+ CAN I ADD MORE THAN ONE CONCENTRATE TO MY SKIN OR HAIRCARE?

Absolutely. Our website provides recommendations for the best companion concentrate we offer to maximise efficacy. Our concentrates do not contain preservatives or fragrances and are fully compatible with each other unless specified on the product section, so feel free to mix and match as per your skin or hair needs.

 

+ SENSITIVE SKIN, WILL THE CONCENTRATES IRRITATE MY SKIN CONDITION?

We highly recommend patch testings prior to using. However our range allows you to keep your current routine, and our concentrates can be added one at a time in order to help your skin adjust. You can progress gently and at your own pace into more potent skin care by increasing the dosage or using new concentrate as you go.

 

+ ARE YOUR CONCENTRATES NATURAL OR VEGAN?

Please check our "ingredients section" under each product to see